Terms & Conditions

Welcome to Glitchydots (“we,” “us,” or “our”). By accessing or using our website www.glitchydots.com (the “Website”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

If you do not agree with any part of these Terms, please do not use our Website.

1. Use of the Website

You must be at least 18 years old to use our Website.
You agree to use our Website only for lawful purposes.
You are responsible for maintaining the confidentiality of your account information, including your login credentials.

2. Product Information

We make every effort to display our products as accurately as possible, including colors, sizes, and designs. However, due to varying screen resolutions, actual product colors may differ.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

3. Orders and Payment

By placing an order, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason.
All prices are in INR [₹] and include applicable taxes unless stated otherwise.
Payment must be made at the time of order through our secure payment gateway.

4. Shipping and Delivery

Delivery timelines are mentioned at the time of checkout. We are not responsible for delays caused by third-party courier services or unforeseen circumstances.
Shipping charges are non-refundable.

5. Returns and Exchanges

We offer 7 days hassle-free returns & exchanges from the date of delivery.
Items must be returned in their original condition, unworn, and with tags intact.
An applicable reverse pick-up fee^ will be deducted from your refund per order (not per item).

For detailed return and exchange policies, please refer to our Shipping & Return Policy.

6. Intellectual Property

All content on our Website, including text, images, logos, and designs, is the property of Glitchydots.
You may not copy, reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or Website.
Our liability is limited to the value of the product purchased.

8. Indemnification

You agree to indemnify and hold harmless Glitchydots, its affiliates, and employees from any claims, losses, or damages arising from your use of the Website or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Rairangpur, Odisha.

10. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on our Website. Your continued use of the Website after such changes indicates your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: info@glitchydots.com

^ Applicable Reverse Courier Fee depends upon the availability of respective courier service at the customer's delivery location.